frequently asked questions

What Google account permissions G-Accon for Xero requires and why ?

"View and manage your spreadsheets in Google Drive" - add-on code needs to write data into your spreadsheet and needs to create backup file if such option selected.

"Display and run third-party web content in prompts and sidebars inside Google applications" - add-on has the user interface that helps to select Xero data source and modify existing settings.

"Allow this application to run when you are not present" - add-on has auto-refresh functionality that refreshes Xero data on time bases when the user is not present.

"Send email as you" - add-on has ability to send real-time reports to the clients automatically, monitor Xero data and send alerts.

"Connect to an external service" - add-on is using Xero API to pull the data.

What role should the user have to access Xero data through G-Accon for Xero ?

Xero user should have standard or financial adviser role to access Xero API.

Do we have access to your Xero data?

No, we don't. Connection to Xero is established using secure OAuth protocol.

Do we have access to your Google Drive?

No, we don't and unable to see any your Google Drive Documents.

What is the cost of G-Accon for Xero ?

Please refer to our Pricing page for current features and pricing.

Can you add missing column to existing report ?

Absolutely. Please send us email with explanations.

What is the limit of 2000000 ?

Error: This action would increase the number of cells in the workbook above the limit of 2000000.

Google Sheets has a limit of 2 million cells per spreadsheet. Possible solution to delete unused cells or create a new Google Spreadsheet. You can check more on Google Apps limits by clicking below link.

Quotas for Google Services

Quotas for Google Services

Apps Script services impose daily quotas and hard limitations on some features. If you exceed a quota or limitation, your script will throw an exception and terminate execution.

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